Service Desk Technician | IT Professional | Army Veteran
thomas@TELipscomb.com
Army Veteran with a diverse background in operations management, training, and information technology. Experience in managing risk to protect assets, property, and equipment valued over $1M while meeting the expectations of Senior Managers. Possess educational experience and training in cybersecurity and networking fundamentals with hands-on training in a service desk environment for a managed services provider. Able to apply problem resolution and troubleshooting skills to effectively diagnose and repair software and hardware related issues.